After a few miserable shopping experiences with several big chains for an engagement ring, I came across Genovese Jeweler during an online search. I was given my grandmothers diamond and wanted to use it in the setting. All of the other places tried to discourage me from doing that. The whole experience was different walking into this store. I was greeted by Tom and he walked me through the whole process. He was genuinely excited about my idea to use my grandmothers diamond. I brought my mom on my second visit and he made us feel right at home.

Since the engagement, we have purchased wedding bands and again Tom helped make the process go smoothly. We are now married and greeted with a smile every time we walk in the door. I will be using Genovese Jewelers for all our jewelry needs!

Without a doubt, this place has the best customer service I've ever experienced. I have absolutely no hesitation in recommending this jewelry store to anyone I come across, because I know they treat people amazingly well, no matter how much money is on the table. Genovese was originally recommended to us by several co-workers, and we're so glad we listened.

It is very obvious that their focus is on satisfying the
customer, and not just making a sale. I've worked with both Stacy and Joe--both are amazing people, very patient, and they sure know their jewelry! As mentioned in previous reviews, there's no up-selling or pressure to purchase. Since buying an engagement ring, we've come back for several other pieces of jewelry, and we would never shop anywhere else!

We cannot say enough about Genovese Jewelers! My husband went to Genovese because his dad and both of his brothers purchased engagement rings from here. Tom was very helpful and guided my husband to create a beautiful engagement ring. My husband still talks about how much he learned and how fun it was to pick everything out!

We also purchased both of our wedding bands from here! Everyone that works there is very kind and helpful. I needed my ring resized right away and they were able to get us in the day after we were engaged, I did not have to leave it or wait weeks to get it back! Tom invited me to come in and get my ring cleaned before the big day, when arriving they had mimosas ready for me, my mom, and bridesmaids! Wonderful all around, I would recommend them to anyone looking for a great ring and great service!